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Airtel down: Thousands of users flag disruptions across India, glitches with Thanks App

  • Bharti Airtel experienced a major network outage across India on August 18, 2025, affecting mobile and data services nationwide.
  • The disruptions began around 3:30 PM IST amid unclear causes, with reports escalating rapidly through the afternoon.
  • Users experienced difficulties including dropped calls, failures in sending text messages, unreliable mobile internet connectivity, and issues with accessing the Airtel Thanks app.
  • By 5:30 PM, Downdetector had recorded more than 3,600 reports, with approximately 74% concerning problems with mobile calls, 11 percent involving mobile internet connectivity, and 15% reporting a complete loss of signal.
  • Airtel confirmed the outage, apologized for the inconvenience, stated their teams were working on resolution, but did not provide a timeline for full restoration.
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Airtel Down: Airtel network outage across the country, users facing problems in call and internet service. Complaints are also being registered continuously on Downdetector.

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The Economic Times broke the news in on Monday, August 18, 2025.
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