Judge Allows United Airlines Window Seat Lawsuit to Proceed
The proposed class action has more than 100 members and seeks over $5 million in damages, plaintiffs said.
- On Monday, District Judge James Donato rejected United Airlines' request to dismiss a proposed class-action lawsuit accusing the carrier of charging passengers extra for "window seats" that lacked actual windows.
- Passengers paid premiums for these seats to enjoy views or alleviate anxiety, claustrophobia, or motion sickness. The affected Boeing 737, Boeing 757, and Airbus A321 aircraft had seats positioned next to solid cabin walls instead of windows.
- United argued that "window seat" merely describes a seat's location relative to the aisle. However, Donato wrote that ticketing terms "plausibly establish that United expressly agreed to provide a seat with a window" to customers.
- The proposed class action, representing more than 100 members, seeks damages exceeding $5 million. United declined to comment but noted it added detailed seat-selection information to its United App and website in 2025.
- Similar litigation remains pending against Delta Air Lines. Alaska Airlines and American Airlines disclose when purchased "window seats" lack actual windows, contrasting with United's practices.
16 Articles
16 Articles
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A federal judge in California this week tossed out a request by United Airlines to dismiss a class action lawsuit filed against the airline last year regarding its pricing of “windowless” window seats. It might seem silly, but this lawsuit has brought up for debate what customers can rationally expect when paying extra to book a window seat. In a motion it filed late last year, the Chicago-based airline argued that a window seat does not guarant…
United argued that a window seat is just a seat near a wall
I mean, you could put a window in the wall? United Airlines tried to argue that a "window seat" does not necessarily include a window, which is the kind of corporate reasoning that makes a person check whether "airplane" still means airplane. — Read the rest The post United argued that a window seat is just a seat near a wall appeared first on Boing Boing.
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