airBaltic enhances digital CX with innovative self-service tool for seamless flight changes

airBaltic enhances digital CX with innovative self-service tool for seamless flight changes

The following article was published by Future Travel Experience airBaltic has enhanced its digital services with a streamlined self-service tool within the Manage My Booking section of its website. This allows passengers to independently adjust their travel plans. airBaltic has enhanced its digital services with a streamlined self-service tool within the Manage My Booking section of its website. This allows passengers to independently adjust the…

The Latvian airline airBaltic announces an improvement in its digital services: a simplified self-service tool in the section "Managing my booking" (MMB) of the airBaltic website. This new feature allows passengers to adjust their travel plans independently, with ease and flexibility, thus greatly improving the customer experience. Customers travelling on airBaltic (BT) flights whose ticket number starts with 657 can now change their flight date…