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AI-Powered Hospitality Starts with Infrastructure—and Evolves with People
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AI-Powered Hospitality Starts with Infrastructure—and Evolves with People
At HITEC 2025, Wyndham’s Josh Dow and Salesforce’s Jeff Thoman made the case for AI as a behind-the-scenes force multiplier—not a front-line replacement—and shared why successful deployments start small, iterate fast, and always involve human oversight.
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