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ADE: Energy Ombudsman launch marks progress for heat network consumers

Summary by theenergyst.com
The Association for Decentralised Energy (ADE) today welcomes the Energy Ombudsman’s new role as the official dispute resolution body for Great Britain’s heat network customers, effective 1 April. This long-awaited step strengthens consumer protections while reflecting the sector’s progress in delivering reliable, low-cost heating. Caroline Bragg, CEO of the ADE, said, “The Energy Ombudsman’s launch is a win for consumers, adding a vital layer …
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theenergyst.com broke the news in on Tuesday, April 1, 2025.
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