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Lyft Settles with Minnesota to Improve Service Animal Access Nationwide

Lyft will update its app and driver training nationwide to ensure compliance with disability rights after the Minnesota settlement, including a $63,000 award to a complainant.

  • On Wednesday in Minnesota, Lyft agreed to a settlement ensuring blind and other disabled passengers can travel with service animals nationwide.
  • After multiple refusals, college student Tori Andres filed with the Minnesota Department of Human Rights, which found Lyft violated the state’s Human Rights Act and negotiated a settlement.
  • Drivers who refuse disclosed service animals will get immediate in-app warnings, and the Lyft app will let riders update accessibility settings to notify drivers and report refusals.
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29 Articles

The IndependentThe Independent
Reposted by
The Independent (US)The Independent (US)
Lean Left

Lyft to guarantee rides with service animals in US after blind student denied ride

An investigation concluded that Lyft was in violation of Minnesota’s Human Rights Act

·London, United Kingdom
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Associated Press NewsAssociated Press News
+16 Reposted by 16 other sources
Lean Left

A service dog named Alfred sparked a Lyft settlement in Minnesota with nationwide reach

Lyft has agreed to protect the rights of blind and disabled riders to travel with service animals under a Minnesota settlement that applies nationwide.

·United States
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  • 65% of the sources are Center
65% Center

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Fox 9 broke the news in Minneapolis, United States on Wednesday, March 11, 2026.
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