Retail Shipping Perks on the Decline as Costs Surge

The hidden cost of loyalty: Free returns disappear as costs rise

Retailers in Australia are scaling back on free delivery and returns amid the continued increase in delivery costs, according to a report from delivery platform Shippit. The State of Shipping 2025 report finds that retailers are grappling with rising delivery costs, with standard delivery up from $10.26 last year to $10.39 this year and express delivery up from $14.24 to $14.69. Meanwhile, the same-day delivery cost has dropped from $18.26 last …

A ‘recalibration in retail’: As costs rise, retailers are reviewing returns

Retailers in Australia are scaling back free delivery and returns amid the continued increase in delivery costs, a report from delivery platform Shippit shows.

Australian retailers cut free returns as delivery costs rise

Australian retailers are cutting free returns and delivery incentives due to rising costs, shifting to local fulfilment and tech solutions to meet growing consumer demands.

Retail shipping perks on the decline as costs surge

Image: Thapana_Studio / stock.adobe.comAustralian retailers are pulling back on free delivery and easy returns as rising costs reshape the e-commerce landscape, according to the State of Shipping 2025 report from delivery platform Shippit. “We’re witnessing a recalibration in retail,” Shippit Joint-CEO Rob Hango-Zada says. “The post-COVID delivery boom normalised fast, free, and flexible delivery, but rising costs, supply chain uncertainty, tari…