A Legal Battle Against easyJet Ended with a Surprise Victory
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3 Articles
An Akureyri man didn't give up after believing that easyJet had screwed him over and charged him for hand luggage that seemed too big. He counted the tricks in a chess game and after quite a struggle, he finally had an unexpected victory.
Aðalsteinn Svan Hjelm had difficulty accepting paying an additional 16,000 krónur with easyJet for his father and son's bags on their way to Greece in the spring, undertook a long complaints process and won.
Aðalsteinn Svan Hjelm suspected something was amiss when he was charged 16,000 krónur for two carry-on bags he took on an EasyJet flight. After months of communication and various appeals, Aðalsteinn won a complete victory and was refunded the fee. "I just had a great time through it all," he says in an interview with a news agency. Aðalsteinn is used to flying with the same carry-on bag and has never had a problem. When he and his daughter were…
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