Last month, the Envoy team at McClellan-Palomar Airport (CLD) in Carlsbad, California celebrated their first-ever win of the American Airlines Customer Cup for the first quarter of 2026 (1Q26). The Customer Cup is presented quarterly to stations grouped into similar size and operational likeness across the entire American Airlines operation. The Cup program rewards teams for their outstanding performance in key metrics like Safety, On-Time Depar…
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