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911 Went Down Across Ontario This Morning. Here's What We Know

The Ontario Provincial Police said it is working with service providers to restore 911 after intermittent outages disrupted emergency calls across the province.

  • 911 service was restored in Windsor and across Ontario on Thursday following early-morning intermittent outages that disrupted emergency communications across the province.
  • Disruptions began at about 4 a.m., forcing police to redirect emergency requests to The Ontario Provincial Police non-emergency line at 1-888-310-1122, which remained fully operational throughout the incident.
  • Similar intermittent outages were reported in Quebec and Nova Scotia, prompting the OPP to coordinate with telecommunications providers to expedite restoration of essential emergency services.
  • Provincial Communications Centres are now processing 911 calls, though the OPP cautioned that intermittent disruptions may persist and requested the public avoid testing the system unnecessarily.
  • Police continue monitoring the situation and advise residents in non-OPP-policed communities to use local emergency numbers if 911 remains unavailable, ensuring access to critical support.
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OPP 911 service ‘largely stabilized’

The provincial police force was reporting intermittent outages early Thursday morning.

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911 went down across Ontario this morning. Here's what we know

Ontario's 911 system went down Thursday morning, affecting Toronto, Durham, York, Peel and others. Here's what happened and when it was restored.

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The Toronto Star broke the news in Toronto, Canada on Thursday, September 17, 2026.
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