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5 little-known hacks to skip the call centre queue and speak to a representative quicker

Getting stuck in an automated call system is one of the most annoying parts of customer service nowadays – but one industry insider has shared their top tips for getting through. Whether you’re grappling with a billing dispute, tracking a delivery, or verifying a potential scam, ringing a call centre to actually reach a real person can seem virtually impossible. Getting trapped in an automated phone system ranks among the most infuriating aspect…
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The Business Times broke the news in on Saturday, July 26, 2025.
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